Joey Nichols

Managing partner, Joey Nichols, is responsible for daily operation of the collection floor and directing the effectiveness of CBC’s staff in their performance on behalf of our clients. As the company’s chief operating officer, Nichols oversees everything from hiring decisions, to compliance with federal, state, client and company requirements, to responsibility for overall client satisfaction. He is a second generation collection agency owner originally from Morristown, TN. Having grown up in an agency has let him see many changes in the industry and helped him realize that successfully collecting money always comes down to one simple truth: “doing the right thing” for clients and their patients.