Penny Bays has been part of CBC’s success for more than 20 years. Born and raised in Kingsport, TN, Penny started her CBC career in data entry. She quickly moved up through the company ranks to become its General Manager, responsible for day-to-day operations, where she is respected by her staff and our clients for her knowledge and guidance on company procedures and performance. Prior to CBC, she was employed with a law firm, giving her a solid grounding in the importance of procedure and best practices. Penny is an active member of the Kingsport Medical Group Management Association (KMGMA) and the Johnson Client Medical Group Management Association (JCMGMA) in Kingsport and Johnson City, TN., where she keeps her finger on the pulse on the business needs of healthcare providers, in general, and physicians groups, in particular.