Privacy Policy

Patient Privacy (HIPAA) and Regulatory Compliance

CBC’s privacy, confidentiality and security policies follow guidelines as currently established by the Health Insurance Portability and Accountability Act (HIPAA), Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), GLBA, Sarbanes-Oxley, PCI, and other regulatory requirements.

As a provider to numerous healthcare providers, we employ strict guidelines for how we handle Protected Health Information (PHI). On behalf of our clients, we protect against lapses or violations that would put them or us at risk for non-compliance. CBC has proactively analyzed each HIPAA requirement, how it affects our healthcare clients, and what we need to do as your business partner to ensure we meet these requirements. We have taken the following steps to ensure we comply with all aspects of the HIPAA regulations:

  • Corporate HIPAA Review – CBC management periodically reviews HIPAA compliance at least annually to ensure compliance with regulations.
  • Systems are HIPAA Compliant – All CBC systems and File Transfer Processes are encrypted to ensure compliance with HIPAA
  • CBC HIPAA Training – We provide annual HIPAA training to all employees, who are then required to sign an agreement, signifying that they understand HIPAA patient privacy requirements and agree to comply.
  • Secure FTP Data Transfers
  • SOC 2 Compliant
  • Next Gen Firewall
  • Offsite Storage with 24-Hour Disaster Recovery
  • Vendor Partners – We require each vendor partner to sign a Business Associate Agreement, stating their understanding and agreement to comply with HIPAA patient privacy requirements

Mobile numbers will not be shared or sold to third-parties, affiliates or any other business outside of this company unless required by law. Any information collected as part of a text messaging campaign opt-in process will not be shared or sold to third-parties, affiliates, or any other business outside of this company unless required by law. Mobile numbers will not be shared or sold for marketing purposes.

Text Message Policy

By providing your cell phone number and opting in, you have provided CBC LLC with consent to send you text messages in conjunction with the services you have registered.

  • Message frequency varies by acct/preference. Msg/data may rates apply.
  • To opt-out, Text STOP to 73987. An opt-out confirmation message will be sent to you.
  • To request support, Text HELP to 73987 or email us at
  • Carriers are not liable for delayed or undelivered messages.



Access to this site is reserved for the persons that have an account with us. To gain access, you will have to answer personal questions to confirm that you are that person.  You are expressly prohibited from using this site if you are not the person that has this account even if you believe you have permission from that person.  There are no convenience fees associated with discussing your account but there may be convenience fees if permitted by state or federal law, if you use this site to process payments.  All obligations may not be present on this site  This is an attempt to collect a debt and any information obtained will be used for that purpose.  By giving us your contact information, you are giving us express consent to contact you using the options and information provided, including your cell phone number and email address. CBC, LLC