Patient Satisfaction

99.9% Satisfaction Rates

Last year CBC talked to over 1.2 million patients, with more than 20,000 hours of recorded talk time with patients, and received less than .1% complaints. That’s 99.9% patient satisfaction.

  • 100% HIPAA, HITECH, GLB, FDCPA, TCPA, SSAE/SOC2 compliance.
  • Software automatically adjusts to regulatory changes for each region, no need to dedicate resources to compliance changes