Mike Phillips is CBC’s in-house expert on everything dealing with Patient Financial Services. A results-oriented professional with 35 years of direct healthcare financial management experience, most recently as PFS Manager/Director for Wellmont Healthcare System, a multi-facility in Kingsport, TN, and The Regional Medical Center (The Med), an acute care, level-one trauma center in Memphis, TN. Since joining CBC in 2013, he advises CBC on the needs and requirements of our healthcare clients. Mike is responsible for developing new and aintaining existing CBC relationships. His extensive PFS business office experience and background managing third party collection agencies provides CBC with a unique resource to ensure we do everything we can to help our healthcare clients achieve their critically important goals and objectives. Mike is a certified EPIC trainer, giving CBC substantial depth to assist clients that use EPIC software.