CAI Announces Expansion to Second Location in Toledo

By February 5, 2019 No Comments

New Location Brings 200 New Jobs to Toledo

Defiance, OH – Feb. 6, 2019 – Michael Osborne, Chairman of the Board at Credit Adjustments, Inc. (CAI), is excited to announce that CAI is planning to expand operations to a second location in Toledo, OH, adding 200 jobs within the UpTown neighborhood.

“We enjoy being a part of the Toledo community and are looking forward to this expansion as the next step in our commitment to bring 500 jobs to the Toledo area,” said CAI President, Lisa Bloomfield. “Investing in the communities we are a part of is what CAI is all about, and this new location allows us to expand our footprint.”

After one year of expanding operations into Toledo, CAI has outgrown their space on the 3rd floor of ProMedica’s Ebeid Institute. They will continue operations at Ebeid but will be opening their second location at the Business Technology Center on 13th Street.

Under Rudolph Libbe, work has begun on the new location and CAI hopes to have it completed by the end of the first quarter. Hiring for these positions will begin shortly, with approximately 20 positions being added each month. JobsOhio has been instrumental in this undertaking by assisting CAI with additional marketing and recruiting resources.

“This expansion allows us to grow as a company and provide many more opportunities for those in the Toledo area,” said Hayley Studer, CAI Chief Mission Officer. “We’ve been working with other agencies in the community to form new partnerships as we look at tapping into some new areas for recruiting. Utilizing existing resources, such as the call center training program through our partnership with Cherry Street Mission Ministries’ Life Revitalization Center, allows us to train candidates and create a pipeline for employment. This process has also given us the opportunity to provide additional wrap-around services once employed. We hope the model we are working to create can become an example for other businesses to follow.”

Last month, CAI announced plans for a new headquarters in Defiance. Building construction will begin this spring and the project will be completed in the second quarter of 2020.

About Credit Adjustments, Inc. 
Credit Adjustments, Inc. (CAI) is a world-class leader in receivables management. Founded in 1977 and headquartered in Defiance, OH, CAI has additional call centers in Toledo, OH, and Manchester, NH. CAI employs actionable analytics with experienced personnel to provide a fully secure suite of contact management solutions in first and third-party engagements. As a faith-based corporation, CAI believes it is part of the company’s mission to invest in our communities by partnering with other organizations to help address social issues. CAI follows the motto: Delivering Respect. Collecting Results. To learn more, visit: