The CBC Difference: Relationship
Many agencies appear to do you a service by quoting a low commission rate for their collection efforts, but when that happens, you should be extremely skeptical of the service quality you will receive. The most effective collection agencies are committed to continuously improving and developing their operations through investment in quality people and tools.
CBC takes great pride in maximizing its recovery rate for its clients by using all available industry resources, such as state-of-the-art technology and systems, advanced skip-tracing and patient billing procedures. Additionally, CBC is committed to hiring and retaining only the finest collection associates. With this business philosophy, CBC has consistently outperformed its competition in maximizing client revenue— continually increasing profitability for clients.
Consider the following true story from a client who came to CBC after being disappointed in past agencies. Those agencies quoted the client an attractive 20% commission rate, but their disappointing recovery rates cost the client thousands of dollars in additional revenue.
| Agency | Monthly Placements | Recovery Rate | Gross Collections | Gross X 12 | Commission Rate | Agency Fees | Net to Hospital |
| CBC | $1,000,000 | 13.87 | $138,700 | $1,664,400 | 22% | $366,168 | $1,298,232 |
| Agency X | $1,000,000 | 12.1 | $121,000 | $1,452,400 | 20% | $290,400 | $1,161,600 |
| Agency Y | $1,000,000 | 11.1 | $111,000 | $1,332,000 | 20% | $266,400 | $1,065,600 |
